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Why “focus” is so important to Fusion

Fusion has been operating as an independent company for over thirteen years, with over 50 consecutive quarters of profitability, and in that time one element of our strategy that has remained unchanged...

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Is Fusion a cockroach?

In my last blog, I discussed the importance of “focus” in Fusion’s strategy. Another element of our strategy has been to consistently make a profit and I am reminded of this reading an article about...

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Customer Service - So What?

Customer Service is the third key element of Fusion’s strategy and some of you will think “so what?”  As a software services business, the clue is in the second word – services. Fusion does not produce...

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Service Management With IoT – The Evolving Landscape and Real-life...

A driverless car automatically reroutes detecting an accident on its way. A doctor receives an alert about a patient having low blood pressure. A farmer receives a notification regarding depleting...

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Better Incident Management Categorisation Model

Through our many years of implementing BMC Remedy ITSM we have worked with many customers who have struggled to define categorisation data that brings value to their service management processes. Why...

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Lessons in leadership for businesses, from a primary school in Tottenham

Many of us start strategic initiatives relating to long term business objectives but fail to deliver on these or allow them to fizzle out. How can a primary school in Tottenham set an example? Well...

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Fusion Grows in 2016

Fusion has started 2016 with a flurry welcoming new members to the team. The New Year saw 5 new starters, expanding Fusions already impressive skill base and renewing Fusion’s Graduate program into...

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Fusion Kickoff 2016

In January, Fusion hosted our 2016 launch at the stunning Lensbury Hotel. This saw the largest gathering of Fusion staff from across the globe ever. The day provided a great opportunity for colleagues...

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New Starters in Chicago & Boston for Fusion

With continued customer ‘wins’ in America, Fusion is growing the US sales and presales team by hiring in Boston & Chicago. Evan Colleran joins the team in Sales and brings not only enterprise sales...

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Sunil's Marathon For Marigold

Sunil Duggal the Director of Fusion Resource Management has completed the 2016 London Marathon on behalf of the charity Unique who assist families of children with rare chromosome disorders. He was...

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Fusion Graduating to the Next Level

September 19th saw a new wave of graduates join Fusion through the highly successful graduate program. The group comprising Jonathan Hercock, Nikita Parmar, Stephen Gale and William Collyer join under...

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Fusion Are DSM Partner of the Year

Fusion were big winners at BMC’s Partner Appreciation Awards is Las Vegas Nevada on the 6th of September 2016. Fusion was named the Digital Service Management Partner of the Year for EMEA highlighting...

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Fusion Have Another Gold Engage

Fusion Business Solutions were again a Gold Sponsor of BMC Engage 2016 from the 6th till the 9th of September 2016. Again held at the Aria Resort and Casino in sunny Las Vegas this year’s show saw over...

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Our Review of BMC Exchange London 2016

Fusion's graduate program members attended BMC Exchange in London in November. They each provided a report of the stand out messages from Exchange below. General Feedback on BMC Exchange London(By...

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Fusion Business Solutions Awarded ISO 27001 Standard

Fusion Business Solutions (UK) Limited are pleased to announce certification achievement of ISO/IEC 27001:2013. This attainment is evidence of the successful implementation of this internationally...

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