Why “focus” is so important to Fusion
Fusion has been operating as an independent company for over thirteen years, with over 50 consecutive quarters of profitability, and in that time one element of our strategy that has remained unchanged...
View ArticleIs Fusion a cockroach?
In my last blog, I discussed the importance of “focus” in Fusion’s strategy. Another element of our strategy has been to consistently make a profit and I am reminded of this reading an article about...
View ArticleCustomer Service - So What?
Customer Service is the third key element of Fusion’s strategy and some of you will think “so what?” As a software services business, the clue is in the second word – services. Fusion does not produce...
View ArticleService Management With IoT – The Evolving Landscape and Real-life...
A driverless car automatically reroutes detecting an accident on its way. A doctor receives an alert about a patient having low blood pressure. A farmer receives a notification regarding depleting...
View ArticleBetter Incident Management Categorisation Model
Through our many years of implementing BMC Remedy ITSM we have worked with many customers who have struggled to define categorisation data that brings value to their service management processes. Why...
View ArticleLessons in leadership for businesses, from a primary school in Tottenham
Many of us start strategic initiatives relating to long term business objectives but fail to deliver on these or allow them to fizzle out. How can a primary school in Tottenham set an example? Well...
View ArticleFusion Grows in 2016
Fusion has started 2016 with a flurry welcoming new members to the team. The New Year saw 5 new starters, expanding Fusions already impressive skill base and renewing Fusion’s Graduate program into...
View ArticleFusion Kickoff 2016
In January, Fusion hosted our 2016 launch at the stunning Lensbury Hotel. This saw the largest gathering of Fusion staff from across the globe ever. The day provided a great opportunity for colleagues...
View ArticleNew Starters in Chicago & Boston for Fusion
With continued customer ‘wins’ in America, Fusion is growing the US sales and presales team by hiring in Boston & Chicago. Evan Colleran joins the team in Sales and brings not only enterprise sales...
View ArticleSunil's Marathon For Marigold
Sunil Duggal the Director of Fusion Resource Management has completed the 2016 London Marathon on behalf of the charity Unique who assist families of children with rare chromosome disorders. He was...
View ArticleFusion Graduating to the Next Level
September 19th saw a new wave of graduates join Fusion through the highly successful graduate program. The group comprising Jonathan Hercock, Nikita Parmar, Stephen Gale and William Collyer join under...
View ArticleFusion Are DSM Partner of the Year
Fusion were big winners at BMC’s Partner Appreciation Awards is Las Vegas Nevada on the 6th of September 2016. Fusion was named the Digital Service Management Partner of the Year for EMEA highlighting...
View ArticleFusion Have Another Gold Engage
Fusion Business Solutions were again a Gold Sponsor of BMC Engage 2016 from the 6th till the 9th of September 2016. Again held at the Aria Resort and Casino in sunny Las Vegas this year’s show saw over...
View ArticleOur Review of BMC Exchange London 2016
Fusion's graduate program members attended BMC Exchange in London in November. They each provided a report of the stand out messages from Exchange below. General Feedback on BMC Exchange London(By...
View ArticleFusion Business Solutions Awarded ISO 27001 Standard
Fusion Business Solutions (UK) Limited are pleased to announce certification achievement of ISO/IEC 27001:2013. This attainment is evidence of the successful implementation of this internationally...
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